Upon the upgrade of iOS 12 on Apple devices you may find it necessary to reset your location and privacy settings.


iOS 12:

  • Reset Location & Privacy (Settings > General > Reset > Reset Location & Privacy)
  • Ensure Location Services are ON (Settings > Privacy > Location Services > ON)
  • Reboot your device:


Restart your iPhone X or later

  1. Press and hold the Side button and either volume button until the slider appears.
  2. Drag the slider to turn your device completely off.*
  3. After your device turns off, press and hold the Side button again until you see the Apple logo.

* With iOS 11 or later, you can turn off your device by going to Settings > General> Shut Down.

Restart your iPhone 8 or earlier, iPad, or iPod touch

  1. Press and hold the Top (or Side) button until the slider appears.
  2. Drag the slider to turn your device completely off.*
  3. After your device turns off, press and hold the Top (or Side) button again until you see the Apple logo.



You may also Reset Network Settings. This also resets Wi-Fi networks and passwords, cellular settings, and VPN and APN settings that you’ve used before.

  • Reset Network Settings (Settings > General > Reset > Reset Network Settings)