Follow the instructions below to clear your cache.

 

iOS

 

Safari

  • To clear your history and cookies, go to Settings > Safari, and tap Clear History and Website Data. Clearing your history, cookies, and browsing data from Safari won't change your AutoFill information.
  • To clear your cookies and keep your history, go to Settings > Safari > Advanced > Website Data, then tap Remove All Website Data.

 

 

In the Chrome app

  1. On your iPhone or iPad, open the Chrome app Chrome.
  2. At the top-right, tap More More.
  3. Tap History and then Clear browsing data.
  4. Make sure that there’s a tick mark next to 'Cookies, site data' and 'Cached images and files'.
  5. Tap Clear browsing data.

 

 

Android

 

In the Chrome app

  1. On your Android phone or tablet, open the Chrome app Chrome.
  2. At the top right, tap More More.
  3. Tap History and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to 'Cookies and site data' and 'Cached images and files', tick the boxes.
  6. Tap Clear data.

 

Computer

In Chrome

  1. On your computer, open Chrome.
  2. At the top-right, click More More.
  3. Click More tools and then Clear browsing data.
  4. At the top, choose a time range. To delete everything, select All time.
  5. Next to 'Cookies and other site data' and 'Cached images and files', tick the boxes.
  6. Click Clear data.

 

 

 

If you block cookies or use content blockers, some web pages might not work. 

 

Here are some examples:

  • You might not be able to sign in to a site using your correct username and password.
  • You might see a message that cookies are required or that your browser's cookies are off.
  • Some features on a site might not work.
  • Your username and password / PIN may not save.

     

Please consider allowing cookies and turning off any content blockers (or adjust the settings) to allow proper functionality.