Runjob Software Support

From the Assets Log page, you can click on the “Search” field at the top of the page, in the black area. type in the text you are wanting to search ...

Some companies only want an asset to have the latitude, longitude, and a timestamp.  If you wish to have additional information on an asset input from a fi...

A retired item means that the item is no longer in use, but the historical data of that asset is still desired.  Having “retired” checked will not allo...

They must be entered in the “Contacts List”  Then they will populate in the “Vendor Company” and “Vendor Personnel” drop-downs.

Go to the Asset Log If a document is loaded, click on the “View Documentation” icon at the top right to view it.

This is the unique code used to track the asset. This information is useful for Runjob Software if there is a technical problem with tracking this partic...

This is because the scanning user did not enter in the correct field credentials. When no or incorrect credentials are entered, no data is saved, except f...

Photos may be disabled to conserve bandwidth. If you have many assets, this may speed up page loading by disabling photos (if you don't need to see them...

Just above the “Name” column on the Asset Log, you will see the last item scanned For example: “Most recent asset scanned in the field: H-001 - i...

GPS technology has a working precision of about 3 meters / 10 ft. While generally, the coordinates are very accurate, there is dependence on which and ho...