Runjob Software Support

Your photos may upload sideways or upside down, depending on the orientation of your device when the photo was taken. Look for icon that says “Ro...

From the “Asset Log” click on the “Map” icon At the bottom-right of the map, use the zoom out button (-) to see a wider view of all your scans on t...

Most likely the wrong credentials were entered by the scanning user. After scanning an item, look for any success or error messages that indicate what inf...

You can temporarily change your time zone by changing the time zone drop-down in the upper right OR change in permanently by going to “Company Prof...

Go to “Company Profile” in the upper right In the “Account Options” section Update the “Show Print Warning:” drop-down field to “No” Click ...

Click on the name of the column that you wish to sort. This will sort ascending/descending: you can also click on the “View Filters” button ...

From the “Asset Log” find the row item you need  click on the map icon on the right side of the row. This will show you on the map, all of the...

From the “Asset Log”, click on the map icon on the asset item’s row Then click on one of the scan row eyeball icons This loads the details of...

Follow the instructions below to clear your cache.   iOS   Safari To clear your history and cookies, go to Settings > Safari, and tap Clear History...